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hermes-skills/skills/software-development/debt-recovery-platform/references/dre-portal-specs.md
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DRE Portal — Full Technical Specifications

Claim Numbering & Client IDs

Type Format Example
Claim number DRE-YYYY-NNNN DRE-2026-0001
Client ID CLT-YYYY-NNNN CLT-2026-0001

Auto-generated on claim submission / account creation.

Closed Case Binders

Two PDF binders auto-generated on case close:

Binder 1 — DRE Internal: DRE-YYYY-NNNN_CLOSED_DRE.pdf

  • Intake form, uploaded evidence, AI claim analysis, AI debtor research, AI weakness analysis, internal team notes, signed/notarized LPOA, certified mail receipts, communication log, settlement agreement, fee disclosure, payment confirmation

Binder 2 — Client Package: DRE-YYYY-NNNN_CLOSED_Client.pdf

  • Claim summary, signed/notarized LPOA, settlement/payment confirmation, fee statement
  • EXCLUDES: AI analysis, debtor research, internal notes

Evidence Archive: DRE-YYYY-NNNN_evidence.zip — original uploaded documents

PDF text is extracted on close and stored in database for full-text search.

Full 5-Phase Workflow

Phase 1 — Intake

  • Client at debtrecoveryexperts.com fills intake form
  • Form order: Your Info (name, business, email, phone) → Debtor Info → Claim Details → Document Upload
  • Google reCAPTCHA verification before submit
  • ToS signed via DocuSeal
  • Claim number auto-assigned, enters DRE queue

Phase 2 — AI Review

  • AI Claim Analysis (Claude Opus 4.7) → score 0-100 + weakness analysis
  • AI Debtor Research (ScrapingAnt + Sherlock) → LinkedIn, property records, legal history
  • Texas SoS business search (if debtor is registered TX business)
  • Team reviews → Approve / Request More Docs / Reject
  • LPOA sent via DocuSeal → notarized via Proof (online RON)
  • DRE now authorized to collect

Phase 4 — Tiered Recovery

Tier Action Timeline DRE-led?
1 Soft Touch — email + ACH link Day 1-5 Yes
2 Formal Demand — certified mail via LetterStream Day 7-14 Yes
2.5 Lien Threat — pre-lien notice (construction claims) Day 15-21 ⚠️ Notice only; filing needs attorney
3 Escalation — final notice Day 21-30 Yes
4 Legal Action — referral to partner law firm Day 30+ Referral

Phase 5 — Settlement

  • Payment via Stripe ACH
  • Fee deducted per schedule
  • Costs deducted (notary, certified mail, filing fees)
  • Balance disbursed → case closed → two binders auto-generated

Fee Structure

Tier DRE Fee Client Gets
1 — Soft Touch 20-25% 75-80%
2 — Formal Demand 30% 70%
2.5 — Lien Threat 30% (+ attorney if filed) 70%
3 — Escalation 33% 67%
4 — Legal Action 10% DRE + 25% law firm 65%

$15,000 example:

  • Tier 1: DRE $3,300 (22%) · Client $11,700
  • Tier 2: DRE $4,500 (30%) · Client $10,500
  • Tier 3: DRE $4,950 (33%) · Client $10,050
  • Tier 4: DRE $1,500 + Firm $3,750 · Client $9,750

Repeat Clients

  • Account system with login
  • ToS signed once per client
  • Pre-filled info on new claims
  • Dashboard: active cases (tier progress bar), past cases with outcomes, payment history
  • Download own case binders
  • Optional loyalty pricing after 3+ claims

Client Tier Progress Indicator

Visual 4-step bar in active claim card:

  • Numbered circles (green=complete, blue=current, gray=pending)
  • Connecting lines between circles
  • Label centered under each circle
  • Text summary: "✓ Tier 1 complete · Tier 2 in progress · Tier 3 pending · Tier 4 pending"

Required Services (not yet configured)

Service Purpose Status
Proof.com Online notarization Need account
LetterStream Certified mail Need account
Stripe Connect ACH payments Need keys
Partner law firm Litigation (Tier 4) Need agreement
Google reCAPTCHA Anti-spam Need site key

Texas Secretary of State Integration

AI Debtor Research scrapes TX SoS business search for:

  • Business status, registered agent, filing date, annual report status, officers/directors
  • Informs debtor profile score component