hermes-skills/skills/devops/debt-recovery-workflow/references/dre-roles-guide-pattern.md

DRE Roles & Systems Guide — Email Pattern

When sending the DRE systems guide to Germaine, Tony, or Anita:

1. Build the email body as inline-styled HTML by hand in Python
2. Use <table cellpadding="5" cellspacing="0" border="0"> with explicit inline styles
3. Structure: H2 title, HR divider, H3 per-person sections, HR, H3 systems sections with tables, HR, Quick Reference table
4. Append {closing} as <p><em>{closing}</em></p> between body and signature
5. Append Sho'Nuff signature with random title, base64 image, red HR

Key content sections:

• Per-person role description (Anita read-only, Tony full admin, Germaine full admin)
• Three systems: CRM (crm.debtrecoveryexperts.com, magic link), Portal (public pages), Email (collections@, dre@, hello@)
• Quick reference table: Where to log in, login method, who can approve, client access

Send to g@germainebrown.com with BCC. Tony's email: browo955@yahoo.com. Anita's: anitabrownwrites@gmail.com.