# Avis Email Verification Code Workflow

When a service (Avis, bank, etc.) emails a one-time security code, the agent can read the inbox faster than the user can find the email.

## Pattern: Monitor inbox for verification code

1. User triggers login at avis.com → email goes out
2. Agent checks inbox for "security code" from Avis
3. Extracts the code and tells the user
4. User enters it — logged in

The email content is HTML-only (no text/plain alternative). The code itself may be embedded in invisible HTML constructs — extract from body text after stripping tags.

## Confirmations: Avis reservation chain

After login, the user will click through to book. Avis sends immediate confirmations:
1. Avis sends "Reservation Confirmation" email — extract reservation #, vehicle, pick-up/drop-off, total
2. Agent reports the key details back to user

## Pitfalls

- Avis uses email-based login — the security code goes to the user's inbox, making the agent's IMAP access essential
- Avis For Business sends separate password reset emails — the password reset email from "Avis For Business" is a different flow from the personal account login. Distinguish by subject line
- Verification code emails have near-identical subjects — "Avis: Your security code" multiple times. The last one (highest UID) is the current login attempt
- Ford Explorer is the default mid-size SUV — Avis frequently assigns Ford Explorer or similar for mid-size SUV bookings
- Confirmation numbers — Avis reservations starting with #1958XXXXUSX pattern. Store both reservation #s when booking a round-trip-two-reservation itinerary