# BlueNotary vs OneNotary — DRE Evaluation (Jul 7, 2026)

## BlueNotary

| Criteria | Finding |
|----------|---------|
| **Trustpilot** | 4.7/5.0 from 1,100+ reviews |
| **BBB** | Profile exists — no red flags |
| **API access** | ❌ No public docs. "REST API" claimed on site but "See API Docs" button loops to /integrations. All dev subdomains 404. API is enterprise-only, sales-gated. |
| **Pricing** | Business Pro $37-47/seat/mo (yearly/monthly). 2 free sessions/seat/mo. Additional: $10/session, $5/additional signer. |
| **API on $37 plan?** | ❌ No — API access is enterprise/custom only |
| **Texas compliance** | Claims 50-state coverage. Notary pool of 20,000+ from 40+ states. |
| **Security** | Claims SOC 2 Type II, HIPAA, MISMO |
| **Support** | 24/7 live chat, phone during business hours |
| **White-label** | Promoted (Branded Portal, Custom Workflows) — enterprise only |
| **Verdict** | 🔴 Not suitable for self-serve API integration. No published endpoints, no sandbox. |

## OneNotary

| Criteria | Finding |
|----------|---------|
| **Trustpilot** | 5.0/5.0 from 3,222 reviews |
| **BBB** | Profile exists — clean |
| **API access** | ✅ Public developer portal at dev.onenotary.us. REST endpoints, webhooks, embedded widgets. Not sales-gated. |
| **Pricing** | Pay-as-you-go: $25/session, $0/mo. Business Pro: ~$49-65/mo. |
| **API on pay-as-you-go?** | ✅ Yes — API available, portal has embedded integration options |
| **Texas compliance** | ✅ Dedicated TX page, Texas-licensed notaries |
| **Security** | SOC 2, ISO 27001, MISMO |
| **DocuSign** | Official DocuSign Notary On-Demand partner |
| **Support** | 24/7, email + live chat |
| **White-label** | Available on Business Pro tier |
| **Verdict** | ✅ Best RON provider for DRE. Start pay-as-you-go, upgrade when volume justifies. |

## Recommendation

**Start with OneNotary pay-as-you-go ($0/mo, $25/session).** Contact their sales for API documentation (they have a developer portal). When volume reaches 3+ claims/month, evaluate their Business Pro plan (~$49-65/mo).

BlueNotary's $37/mo plan looks cheaper but lacks API access. The per-signer cost advantage ($10 vs $25) is small at low volume and doesn't justify the missing API.
