# AI Phone Receptionist — Market Pricing & VoIPSimplicity Package

## Market Comparison (Jul 2026)

| Service | Type | Starting Price | Key Features |
|---------|------|---------------|--------------|
| **AIRA** | AI only | $24.95/mo (30 calls) | Bilingual, appointment booking, CRM |
| **Smith.ai** | AI + human | $95/mo (~60 calls) | Human fallback, legal integrations |
| **Ruby** | Live human | $235/mo (50 min) | US-based human receptionists |
| **AnswerConnect** | Live human | $325/mo (200 min) | True 24/7 human coverage |
| **VoIPSimplicity Concierge** (proposed) | AI + phone system | $29/mo (100 min) | **Includes phone system + AI** |

## Proposed VoIPSimplicity Pricing (Add-On Module)

| Plan | Minutes | Est. Calls | Price | Est. Cost | Margin |
|------|---------|------------|-------|-----------|--------|
| **Starter** | 100 min | ~50 calls | $29/mo | ~$2 | 93% |
| **Pro** | 500 min | ~250 calls | $79/mo | ~$10 | 87% |
| **Business** | 2,000 min | ~1,000 calls | $199/mo | ~$40 | 80% |

## Architecture

```
Customer forwards existing number → Twilio
  → Speech-to-Text (Whisper self-hosted)
  → LLM (Gemini Pro / Claude via admin-ai)
  → Text-to-Speech (ElevenLabs $5/mo)
  → Transfer back to extension or take message
```

## Why It Wins

- VoIP customers already pay for the phone system — AI is a $29/mo add-on
- Competing AI-only services (AIRA) charge $25-160/mo WITHOUT a phone system
- VoIPSimplicity gives both for essentially the same price
- South Georgia businesses get 24/7 answering without hiring a receptionist ($2,500+/mo)
